Refund Policy

Last updated: 20/11/2025

At FlixeraTV, your satisfaction is our priority. We provide full support throughout your entire subscription period to ensure the best experience.

1. Full Support During Your Subscription

We guarantee:

• Technical support throughout your subscription (for the full duration).
• Assistance with setup, connection, updates, and troubleshooting.
• Help on all compatible devices.

Support is included for the entire time your subscription is active— at no extra cost.

2. Eligibility for Refunds

A refund may be issued if:

• The service does not work after our support team has attempted to fix the issue.
• You report the problem within 7 days of your purchase.

We do not provide refunds if:

• Your subscription is already active and working.
• You change your mind after activation.
• The issue is due to your device, poor internet connection, or incorrect installation you refused help for.
• The refund request is made after the 7-days window.

3. How to Request a Refund

To request a refund, contact us at:
📧contact@streamingservices.pro
Include your order number and a clear description of the issue.

4. Resolution Steps Before Refund

Our team will:

1. Review your request
2. Attempt all possible troubleshooting
3. Issue a refund only if the service cannot be made functional

Refunds are processed to the same payment method used during purchase.

5. Policy Updates

We may modify this policy as needed. The newest version will always be accessible on our website.