We may modify this policy as needed. The newest version will always be accessible on our website.
Refund Policy
Last updated: 20/11/2025
At FlixeraTV, your satisfaction is our priority. We provide full support throughout your entire subscription period to ensure the best experience.
1. Full Support During Your Subscription
We guarantee:
- Technical support throughout your subscription (for the full duration).
- Assistance with setup, connection, updates, and troubleshooting.
- Help on all compatible devices.
2. Eligibility for Refunds
A refund may be issued if:
- The service does not work after our support team has attempted to fix the issue.
- You report the problem within 7 days of your purchase.
We do not provide refunds if:
- Your subscription is already active and working.
- You change your mind after activation.
- The issue is due to your device, poor internet connection, or incorrect installation you refused help for.
- The refund request is made after the 7-days window.
3. How to Request a Refund
To request a refund, contact us at:
contact@streamingservices.pro
Include your order number and a clear description of the issue.
contact@streamingservices.pro
Include your order number and a clear description of the issue. 4. Resolution Steps Before Refund
Our team will:
- Review your request
- Attempt all possible troubleshooting
- Issue a refund only if the service cannot be made functional
Refunds are processed to the same payment method used during purchase.
